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From small clubs to big utilities
Our customers include businesses, charities, sports clubs, schools and colleges
Established in 1998, SmartDebit make it easy for any UK organisation to access advanced payment systems and significantly improve their cashflow
Tailored to your organisation’s needs
Our Managed Direct Debit service is available to organisations of all sizes. When you opt for this service, SmartDebit will manage the entire Bacs submission for you - just submit your customers’ data and we do the rest
Our Bureau Service is designed for larger organisations that already have, or plan to obtain, a Service User Number (SUN) from Bacs. Having your own SUN gives you more flexibility and means you are formally registered with Bacs
Our popular one-day Bacs accredited training course is ideal for organisations that are introducing Direct Debit as a new means of payment or experiencing high volumes of cancellations, indemnity claims or unpaids
Cheque processing and Imaging is aimed at organisations with a high volume of inbound cheques. From charities to mail order companies, we can provide bespoke services to meet your organisation's needs.
Our market-leading and award-winning Customer Service team are on hand to help you during the whole process, ensuring your payments are processed timely and efficiently
Passionate about improvement, our expert team of Bacs accredited staff provide omnichannel support whenever you need it, and this is acknowledged by our industry-leading Trustpilot score, as well as a number of coveted awards and shortlistings
Our customers include businesses, charities, sports clubs, schools and colleges
With our advanced payment collection system, you benefit from an enterprise service, whatever the size of your business
Whichever service you choose, you will always benefit from:
We work with you to make your Bacs submissions as accurate as possible, reducing missed or delayed payments.
Our intuitive online tools make it easy for you to submit collection data, including in bulk, and view Bacs reports.
With us, you can move from our Managed service to our Bureau service, or vice versa, as your needs evolve.
We add your branding to every customer communication. You can also determine how often you submit data to Bacs.
We operate to the highest standards of security, from token-based data transfer to dedicated Tier 3 data centres that are manned 24x7x365.
From advice on preparing submissions, to helping you respond to any issues, our Customer Service team is available by phone or online.
Accredited regional and bespoke training courses to help your organisation understand the complete Direct Debit process.
Fill out the short form below and a member of our expert team will be in touch.
© Payment Solutions Limited (Reg No. 03493808) trading as SmartDebit ® is authorised and regulated by the Financial Conduct Authority (FCA) under the Payment Services Regulations 2017 (Reg No. 612857) Webdesign by FHOKE.