The UK’s leading Direct Debit service provider

With over 20 years’ experience in creating payment solutions for companies and organisations of all sizes

From small clubs to big utilities

Our customers include businesses, charities, sports clubs, schools and colleges.


Every year, we process £billions of payments for our customers accurately and efficiently, meaning Direct Debit is as straightforward as it should be.

It’s why we’re the smart choice for businesses that care about getting payment right.


SmartDebit is one of the UK’s leading and most trusted Direct Debit bureaux, specialising in timely and efficient payment processing.

We help utilities, insurers, IT providers, schools and colleges, charities, and a range of other subscription businesses get paid the correct amounts.

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We follow strict FCA safeguarding requirements to protect customers’ funds. Many bureaux operate on just one server, without any backup. At SmartDebit, we ensure maximum protection for customers’ sensitive data.

ISO 27001:2013 certification means you can be confident that your information is handled with absolute security and integrity.

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Flexible Direct Debit services

Tailored to your organisation’s need

Facilities Managed Direct Debit

A fully managed Bacs submission service that makes Direct Debit easy for businesses of all sizes.

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Bureau Service

Our Bureau service is designed for larger organisations, providing advanced features and additional controls.

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Cheque Processing

A cheque processing and imaging service designed to save you money and improve your cashflow.

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Customer Testimonials

Here's what our customers say about working with us.

  • The web-based system is simple to operate and flexible. The back-end reporting systems, audit trail and customer service are excellent. This has given us a high degree of real-time management information.

    Brockenhurst College
  • Working with SmartDebit, we created an efficient and cost-effective method for collecting monthly payments. Their first-class team are highly knowledgeable, and we’re confident they will continue to support our growth.

  • SmartDebit advised us on our payment processing platform from conception, implementation through to live processing. Our activities since then have grown substantially and we continue to seek advice and service from SmartDebit.

    London Mint Office
  • The SmartDebit solution has already proved to be a positive investment; the way that client payments are set up, managed and received is fast, simple and effective. All in all, the SmartDebit solution is a vast improvement.

  • I’m a real brand evangelist for SmartDebit. I have had many conversations with other charities facing the same challenges, and we have confidently recommended SmartDebit to our network numerous times.

    Justice and Care
  • Our experience with SmartDebit was, and continues to be, fantastic. I would not hesitate to recommend SmartDebit to other charities looking for an easy switch to a company who go above and beyond to deliver high-quality service.

  • SmartDebit have helped us to become more efficient, more automated and more proactive in our membership operations. I would say to anyone who is considering switching to consider SmartDebit for a smooth migration.

Ready to start improving your cash flow?

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