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Our new and improved SmartDebit portal, Pulse, allows greater flexibility for organisations to control the flow of their Direct Debits.
Our market-leading and award-winning Customer Service team are on hand to help you during the whole process, ensuring your payments are processed timely and efficiently
Using Pulse at the heart of your organisation’s payment collection process can help you to drive multiple efficiencies across your business. Direct Debit is the most recognisable way to pay for recurring services and subscriptions in the UK. Research has shown that when combined with a wide range of payment options, it improves the user experience and boosts sales. With a customer churn of less than 2%, SmartDebit can help you to increase your cashflow, so you can concentrate on growing your business.
When you partner with SmartDebit to help your organisation improve your payment collection process, you benefit from 20+ years, experience in the payments industry and an award-winning support team to help you navigate the complex world of Direct Debit. Our size means we can offer a bespoke service that you would expect from an enterprise, but at the speed of a startup. We are trusted by organisations of all sizes, servicing blue chips and sole traders alike.
All of our customers benefit from:
We work with you to make your Bacs submissions as accurate as possible, reducing missed or delayed payments.
Pulse makes it easy for you to submit collection data, including in bulk, and view Bacs reports.
With us, you can move from our Facilities Managed service to our Bureau service, or vice versa, as your needs evolve.
We add your branding to every customer communication. You can also determine how often you submit data to Bacs.
We operate to the highest standards of security, from token-based data transfer to dedicated Tier 3 data centres that are manned 24x7x365.
From advice on preparing submissions, to helping you respond to any issues, our Customer Service team is available by phone or online.
Accredited regional and bespoke training courses to help your organisation understand the complete Direct Debit process.
or call 01276 472200 to discuss your organisation’s requirements.