© Payment Solutions Limited (Reg No. 03493808) trading as SmartDebit ® is authorised and regulated by the Financial Conduct Authority (FCA) under the Payment Services Regulations 2017 (Reg No. 612857) Webdesign by FHOKE.
When collecting Direct Debits, lots of things need to be correct, but sometimes things can go wrong.
Our Customer Service team is dedicated to helping you avoid these issues – and resolve them quickly if they do occur, so that collections can go ahead on schedule. That’s better for your customers, and better for you.
All our customers benefit from the full range of customer support.
Our Customer Service Team is available on 01276 851820 from 9am to 5.30pm Monday to Thursday and 9am to 5pm on Friday.
Our online helpdesk is designed to enable you to work through many common issues quickly and easily with screenshots, FAQ and a web chat facility.
Our resource library is full of useful guides about the Direct Debit collection process and, our expert team are on hand to answer your questions.
Get an intro to Bacs administration, or a valuable refresher, with our Bacs training courses. See upcoming dates.
or call 01276 472200 to discuss your organisation’s requirements.
© Payment Solutions Limited (Reg No. 03493808) trading as SmartDebit ® is authorised and regulated by the Financial Conduct Authority (FCA) under the Payment Services Regulations 2017 (Reg No. 612857) Webdesign by FHOKE.