Payment processing which scales with you

Our flexible recurring payment services make processing smooth and straightforward for you.

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Managed Direct Debit

Our Managed Direct Debit service is available to organisations of all sizes. When you opt for this service, SmartDebit will manage the entire Bacs submission for you - you just submit your customers’ data and we do the rest.

It means you don’t need any in-depth knowledge of the Bacs process and you don’t need to acquire additional software, so you can get started quickly. Payments are always collected in your name – so that’s what your customers will see on their bank statements and on any communications we send them on your behalf.



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Bureau Service

Our Bureau Service is designed for larger organisations who already have, or plan to obtain, a Service User Number (SUN) from Bacs. Having your own SUN gives you more flexibility and means you are formally registered with Bacs.

With our Bureau Service, you benefit from automated Bacs submission while minimising risk. You maintain full control of the amount collected, while SmartDebit ensures your customer data is protected and provides a host of additional support to optimise your Direct Debit collection.



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SEPA Direct Debit

The SEPA Direct Debit service is suitable for anyone who wishes to collect regular recurring payments for products and services within Europe.

An Industry leading user experience to onboard valuable customers more successfully with value-added tools such as electronic signature across 34 European countries with both card and Direct Debit combined for a seamless user experience.



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Online Payments

Suitable for businesses of all sizes that want to accept payments online. Simple, Omnichannel check out experiences that your customers will love.

There’s no need for extensive integration work, and you don’t have to handle, transmit or store sensitive card details.



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Cheque Processing and Imaging

Cheque processing and Imaging is aimed at organisations with a high volume of inbound cheques. From charities to mail order companies, we can provide bespoke services to meet your organisation's needs.

We can help you to store your cheques electronically and reduce disruption to your cash flow.



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Bacs Accredited Training

Our popular one-day Bacs accredited training course is ideal for organisations who are introducing Direct Debit as a new means of payment or experiencing high volumes of cancellations, indemnity claims or unpaids.

It helps explain how to set up Direct Debits, how the Bacs cycle works and some of the key issues that can arise.



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The benefits of choosing SmartDebit

Whichever service you choose, with SmartDebit you will always benefit from:

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Accuracy

we work with you to make your Bacs submissions as accurate as possible, reducing the risk of missed or delayed payments and ensuring compliance.

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Simplicity

our intuitive online tools make it easy for you to submit collection data, including in bulk, and view Bacs reports.

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Flexibility

with SmartDebit, you can move from our Managed service to our Bureau service, or vice versa, as your needs evolve.

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Customisation

we add your branding to every customer communication. You can also determine how often you submit data to Bacs.

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Security

we operate to the highest standards of security, from token-based data transfer to dedicated Tier 3 data centres that are manned 24x7x365.

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Support

from advice on preparing submissions, to helping you respond to any issues, our Customer Service team is available to assist by phone or online.

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Training

accredited regional and bespoke training courses to help your organisation to understand the complete Direct Debit collection process.

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