SmartDebit - Direct Debit Bureau - Direct Debit Collection Services

Smart Debit

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Sales: 01276 818518 Customer Service: 01276 851 820

Direct Debit for SMEs

Need to collect regular fixed, variable or adhoc payments
from payers?

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Direct Debit for Corporates

New to Direct Debit? Or enquiring about outsourcing
or contingency?

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Direct Debit for Not for Profit

Need to collect donations, payments or fees using phone, paper or online sign up?

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The UK's Leading Bacs Approved Direct Debit Bureau

SmartDebit is the most secure, efficient and cost effective way of collecting Direct Debits for your business, not for profit or public sector organisation. Access the power of Direct Debit collections without the expensive outlay or the time it takes to set up your own scheme. Request a Demo from SmartDebit Today

SmartDebit automates your payment collections to save you valuable time and money, quickly improving your cash flow and control. Outsourcing to SmartDebit means you benefit from a fully managed Direct Debit service, including project management, account management, processing, security and contingency.

  • Simple: collect regular payments: bills, donations, memberships and subscription fees
  • Efficient: significantly improve your cash flow and save on costly administration
  • Secure: bank-grade security means you can relax and not worry about risk
  • Flexible: change the amount and the date of collections as required
  • No fuss: no investment in Bacs software needed
  • Our fees are highly competitive and fully transparent, leaving you with no hidden ‘surprises’ at the end of each month.

    The most efficient, cost effective and secure way of collecting Direct Debits for your business, not for profit or public sector organisation is through SmartDebit.

    For more details on how we can help you, call us now on 01276 818518 or click here to request a call back.

    Improve Your Cash Flow With SmartDebit Direct Debit Services

    SmartDebit® is the UK’s leading Direct Debit bureau, specialising in payment processing on behalf of businesses, not for profits and the public sector since 1998. SmartDebit is a Bacs approved bureau scoring ‘Excellent’ ratings in all five categories of the Bacs audit; is regulated by the Financial Conduct Authority (FCA) under the Payment Services Regulations 2009 (registration no. 612857); and is ISO 27001 certified.

    SmartDebit offers paper and paperless Direct Debit options, with services including:

  • SmartDebit Admin® a cloud-based portal to administer your payment collections. Sign in
  • SmartDebit Direct® is a secure and powerful Direct Debit and Credit Bacs File submission solution
  • SmartDebit Online® to sign up payers via your own website
  • SmartDebit API® for a fully integrated solution. Get a free API test account
  • SmartDebit Contingency® for comprehensive disaster recovery
  • SmartDebit® Professional Services for comprehensive Bacs & Direct Debit training

  • Accepting Direct Debits on your website

    The UK has become one of the strongest digital markets in the world, with consumers becoming increasingly comfortable with purchasing goods and services online.

    Organisations are increasingly recognising the importance of a multi-channel strategy to market. However, the initial thought of investing in an online facility to accept Direct Debit payments sounds expensive and time consuming. This is not the case with SmartDebit.

    SmartDebit’s online Direct Debit service gives your organisation the ability to accept Direct Debits on your website. Our branded and fully secure service that ensures payers are completely confident when entering their details to set up a Direct Debit. Depending on the level of integration required, we have two services available; SmartDebit Online® (our hosted pages) and SmartDebit API® (our fully integrated application programming interface). Our in-house technical team are always on hand to ensure the implementation process as seamless as possible and provide on-going support.

  • No development costs or on-going maintenance
  • Quick, simple and cheap to set up
  • No need to worry about compliance or security
  • Our technical team are on hand to provide support
  • Learn more about online Direct Debit

    Paperless Direct Debit

    Our paperless Direct Debit service gives organisations the facility to sign up new payers to Direct Debit without them having to fill out a paper mandate.

    As we move further into the digital era, consumers increasingly expect instant responses. Administering paperless Direct Debits offers customers immediacy as well as simplicity, whilst the organisation itself benefits from reduced processing costs, greater efficiency and total accuracy. The environmental impact is also far reduced from the traditional paper-based method.

    Paperless Direct Debit sign-up

    The SmartDebit service provides a number of different options to our clients in which their payers can give their authority without having to fill out a paper mandate to verify the Direct Debit instruction.

    Over the telephone: Payers are read a short script, which has been approved by your sponsoring bank or ours. Their name, address and bank details are taken and entered directly into our online portal SmartDebit Admin®.

    Online Direct Debit sign-up: Using our hosted pages or fully integrated solution, payers can fill out a data entry form on your website, which will automatically create a new Direct Debit instruction in SmartDebit Admin®.

    Face-to-face: A smart device or laptop can be used to sign your payers up to Direct Debit. Simply log in to SmartDebit Admin®, read out the approved script, enter the payer’s details and confirm.

    Learn more about SmartDebit's paperless Direct Debit service

    What is a Direct Debit?

    Direct Debit is the automated payment method preferred by more than 60% of the UK population. It is an instruction from the payer to their bank or building society that authorises an organisation to collect payment directly from their account. Direct Debit is the most secure, efficient and convenient way for consumers to pay their regular bills.

    More than 3.4 billion transactions are being processed every year by Bacs (the governing body behind Direct Debits) as the popularity of Direct Debit amongst consumers and businesses is greater than ever before. Direct Debit processing has changed in recent years with the introduction of AUDDIS (Automated Direct Debit Instruction Service) which enables organisations to send new Direct Debit instructions to their customers’ bank electronically instead of in paper format.

    Request a Free Demo Today

    Benefits of Direct Debit to businesses, not for profits and public sector organisations

  • Improved cash flow - you control the date of receipt into your account
  • Saves administrative duties - eliminates time consuming reconciliation
  • Saves time - no need to waste time chasing customers for payment
  • Flexibility - offer customers the option to spread their payments
  • Control - allows you to forecast accurately
  • Security - you and your customers are covered by the Direct Debit Guarantee
  • Discover how Direct Debit can help your organisation

    Request a Free Demo Today

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