Giving Bank managers the Direct Debit knowledge they need
SmartDebit have created a custom training course to help bank managers
to answer Direct Debit enquiries from customers.
Who is it for?
Our one-day training course, “Direct Debit Made Easy” has been tailored to Bank managers to help explain the sponsorship process, how the Bacs cycle works and the key issues that can arise to support their customers.
What does the course cover?
Our Direct Debit Made Easy course for Bank managers covers the following:
Application and Sponsorship - Learn about the Direct Debit Instruction, Direct Debit Guarantee and Indemnity agreement.
How it works - Understand the steps involved in the application, becoming a Service User and how to access the service.
Bacs - Learn what Bacs is and how it works – including the complete processing cycle.
How to manage Direct Debits - Understand Bacs reports – AUDDIS, ADDACS, ARUDD, DDICA.
Single Euro Payments Area (SEPA) - Understand the Core Scheme compared with the Direct Debit Scheme.
Paperless Direct Debit - Discover the Sign-up methods, Criteria and additional risks associated with paperless Direct Debit.