Whether you’re a customer or handle Direct Credit payments

Our half day training will give you the knowledge and information you need operate the Bacs scheme effectively.

Who is it for?

“Direct Credit Made Easy” takes you through the entire Direct Credit process – from an application for sponsorship to managing regular payments and dealing with errors.

It’s ideal for anyone taking on responsibility for Direct Credit processing for the first time, or wishing to ensure compliance with the scheme guide and rules, giving them the knowledge to deal confidently with queries from customers and colleagues.

What does the course cover?

“Direct Credit Made Easy” covers the whole Direct Credit payments process, including:

  • Becoming a Bacs Direct Credit Service User
  • Bacs payment process
  • Understanding Bacs reports
  • Account Switching Service
  • Error recovery

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What does it cost?

A place at one of our standard courses costs £225 (+VAT) per delegate. For group rates and on-site training costs, please contact us.

Bespoke Training

As well as our “Direct Credit Made Easy” course, we can also offer Direct Debit training in a class room setting and on-site. To discuss your individual requirements, please contact us.

Contact Us

Course availability

To enquire about a course for your staff please call us on 01276 472200 or fill out the short form below and we’ll be in touch

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