Direct Debit Contingency Solutions

We help organisations to stay live through tough times with no downtime

As the UK's leading Direct Debit Service Provider, we sit at the heart of our customers business to increase their recurring revenue. Some organisations need a contingency plan to mobilise if they have a problem with their existing suppliers, and SmartDebit have developed the capability to provide a silent partnership for peace of mind and to meet audit and regulatory guidance.

How does it work?

We can completely replicate your payment collection processes in the background and switch to live immediately as needed. Because every organisation is different, our contingency services are customised to your needs with the support of a project team of named experts who will take a consultative approach to ensure your success.

Direct Debit contingency examples

Whether hands-on or hands-off our solutions are customised to your needs. Here are some examples of how customers have used our contingency services


Monthly data feeds can be loaded after applying Bacs reports keeping a live back up of your collections

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Bacs Submissions

Using our custom-built solution, you can directly submit to Bacs as you need

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API Connection

Pre-built in your CRM/Software ready and waiting for processing

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Immediate collection

Without the need for outsourcing your data our software solutions allow you to process Bacs collection files immediately

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Benefits of contingency services from SmartDebit

  • No data loss
  • No downtime
  • Audit controls
  • De-risk your operations
  • Named support contacts
  • Managed service

Ready to get started?

Fill out the short form below and a member of our expert team will be in touch. Alternatively, you can call us or live chat and we’ll explain everything you need to know – or email us and let us know when to call you.

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