Our Facilities Managed Direct Debit service is available to organisations of all sizes. When you opt for this service, SmartDebit will manage the entire Bacs submission for you - you just submit your customers’ data and we do the rest.
It means you don’t need any in-depth knowledge of the Bacs process and you don’t need to acquire additional software, so you can get started quickly. Payments are always collected in your name – so that’s what your customers will see on their bank statements and on any communications we send them on your behalf.
Our Bureau Service is designed for larger organisations who already have, or plan to obtain, a Service User Number (SUN) from Bacs. Having your own SUN gives you more flexibility and means you are formally registered with Bacs.
With our Bureau Service, you benefit from automated Bacs submission while minimising risk. You maintain full control of the amount collected, while SmartDebit ensures your customer data is protected and provides a host of additional support to optimise your Direct Debit collection.
Cheque processing and Imaging is aimed at organisations with a high volume of inbound cheques. From charities to mail order companies, we can provide bespoke services to meet your organisation's needs.
We can help you to store your cheques electronically and reduce disruption to your cash flow.
Whichever service you choose, with SmartDebit you will always benefit from:
we work with you to make your Bacs submissions as accurate as possible, reducing the risk of missed or delayed payments and ensuring compliance.
our intuitive online tools make it easy for you to submit collection data, including in bulk, and view Bacs reports.
with SmartDebit, you can move from our Facilities Managed service to our Bureau service, or vice versa, as your needs evolve.
we add your branding to every customer communication. You can also determine how often you submit data to Bacs.
we operate to the highest standards of security, from token-based data transfer to dedicated Tier 3 data centres that are manned 24x7x365.
from advice on preparing submissions, to helping you respond to any issues, our Customer Service team is available to assist by phone or online.
How Do I Sign Up?
Fill out the short form below and a member of our expert team will be in touch. Alternatively, you can call us, and we’ll explain everything you need to know – or email us and let us know when to call you.