Jan 17, 2012

Recovering from Disaster Challenging for European Firms

According to a recent survey of 1,750 IT bosses at companies in 7 countries commissioned by EMC, 74% of organisations are not very confident that they can recover after a disaster. Overall, financial firms fared well in comparison to other  sectors. At SmartDebit, we have the systems and contingencies in place to ensure disaster impact is kept at a minimum.


Other findings from the survey included:

54% lost data and/or suffered systems downtime last year

61% reported hardware failure as the primary cause of data loss and downtime;     natural disasters and employee sabotage being much less likely culprits

43% of organisations cite employee productivity as the single biggest economic impact

28% point to lost revenue as a result of a disaster

40% of organisations still use tape for recovery and 80% of the organisations want to replace tape all together, highlighting the need for next generation back up and recovery


These figures raised serious questions about the average amount spent on disaster recovery and data backup – 10% of the IT budget. Almost a third of the surveyed companies shared these doubts and believe they should spend more.


Half of the companies still use tape to back up their data and 80% of those in the financial industry who use tape want to switch to disk backup. Our recent investment in data security and resilience systems means we’re ahead of the pack when it comes to disaster recovery and data backup.


Disruption to business caused by weather is a rarity, 61% of companies are more likely to suffer from hardware failure compared with 43% due to power failure. SmartDebit combats hardware failure with our 3 provision solution; primary provision experiences downtime, the second kicks in automatically and so forth. Our servers are located in tier 3 data centres. Should the data centres experience a power cut, the reserve supply is available and if that fails a generator kicks in until power is restored. Our contingency plan is documented and tested frequently.


Neil Fisher, Vice Chairman of the Information Assurance Advisory Council, had the following to say on contingency planning and disaster recovery: “It really doesn’t matter if the events are routine, acts of God or the result of criminal activity. Companies who plan for events and who invest in secure and speedy recovery will be the market winners.”

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