Why choose Direct Debit?

The easiest way to make, or collect, regular payments

Direct Debit is recognised as the easiest way to make, or collect, regular payments. It’s popular with consumers – more than 80% of UK adults have at least one Direct Debit - and with organisations that want or need to collect regular payments from customers or members. Here are four reasons why business, charities and membership organisations can benefit from Direct Debit.

Direct Debit improves your cashflow

With Direct Debit, you know how much your customers will pay you and when that money will be in your account – not just next month, but every month. That makes forecasting easier, supports medium term planning and allows you to optimise your outgoings.

Direct Debit reduces the cost and complexity of payment handling

Direct Debit takes a lot of the manual effort out of getting paid. It means you don’t have to produce, and chase, all those individual invoices. It reduces the number of payments you need to collect by phone, cheque or other means. And it can simplify accounts reconciliation.

Your customers expect to pay by Direct Debit

Customers are used to Direct Debit. They trust it, as a means of keeping up with their bills – with minimal hassle. The average UK adult already pays more than five organisations by Direct Debit. If you don’t offer it, you could be missing out.

Direct Debit can help decrease churn

Once a customer has signed up to pay by Direct Debit, they keep paying by Direct Debit – the agreed amount, on the agreed date, unless either you or they specifically request that the payment changes. That encourages customers to stay with you and use the service or product they are paying for.

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