May 20, 2020
Open Banking allows users to provide secure access to their payments data to Third Party service providers. Consumers and small to medium sized businesses can benefit from a raft of apps and services from regulated suppliers, designed to give them…
Mar 13, 2019
With the range of payment methods currently available for recurring transactions such as subscriptions, service fees, memberships, and regular donations, it’s beneficial for any organisation to be sure that they have the right method for their needs. Payment churn relates…
Jan 16, 2019
We have previously looked at why Direct Debit is preferable to recurring card payments for consumers, but are there also benefits for businesses who need to collect regular payments from their customers? It’s all about cutting churn. The…
Nov 27, 2018
The Institute of Customer Service UK Customer Satisfaction Awards finalists have been announced and SmartDebit are delighted to have been shortlisted for the Best Customer Experience Award category. The UK Customer Satisfaction Awards is the only customer service awards run by…
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