Feb 24, 2021
The results are in from our most recent Net Promoter Score (NPS) survey, and we are proud to announce that we have achieved an industry-leading NPS of +70. These results build upon our previous improvements and illustrate our focus on…
Dec 04, 2020
Instrumental in the go-to-market strategy for Klarna in the UK, Stephens steps in to supercharge Direct Debit acceptance. SmartDebit, the UK’s leading Direct Debit service provider, has appointed Paul Stephens as Chief Commercial Officer. This is a new board-level role…
Dec 16, 2019
One of the many benefits of Direct Debit is that payment failure tends to be lower than credit cards. In fact for SmartDebit customers, failed payments typically sit below 0.5%, whereas credit card decline rates can be as high as…
Sep 11, 2019
Omni-channel payments specialist CashFlows, and SmartDebit – the UK’s leading Direct Debit service provider – have today announced a strategic partnership. The alliance will introduce seamless payment processing options to UK organisations collecting recurring payments. Both firms share priorities on…
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